Welcome, Feel yourself at Home

 

 Wi-Fi

Access points: StaySail _Guests, or EnGenius41EADE, or Brig-Brigantine

Depending on where you are in or near the building

Password: Is written on a note at the room.

 

Checkin

Arrival is from 3 p.m. Earlier arrival can be requested, possibly for a fee. If you want to arrive later than 20:00, we kindly ask you to report this in advance.

 

Checkout

Departure is no later than 11 am. A longer stay can be booked, possibly for a fee.

 

 Allergies

Bedding: inform us, we ensure that there are no feathers or similar in the room

Food allergies, inform us

 

 

Alarmnumber

Police, Doctor and Firedepartment 112

ER +45 7015 0708

Doctor- Pharmacy

Contact us and we will help you further

 

Payment

Card payment: Dankort, Visa Dankort, Mastercard, Maestro. Cash: € Euros, Danish Kroner

 

 

Stool

We can provide a stool for showering, please contact us.

 

 

Wishess or questions

It is important for us to inform you about various things to make your stay as comfortable as possible. Tell us your wishes or questions and we will try to answer in the most complete way.

You can find us, in the restaurant, on site, at our home or by telephone on +45 2044 8746

 

 

Complaints

The most important thing is that if you have complaints, we will hear this immediately, because we always try to do everything to 'correct' it.

You can find us, in the restaurant, on site, at our home or by telephone on +45 2044 8746

 

 

Environment

We try to work in an environmentally conscious way, therefore we have floor heating in the rooms that is controlled from a central point, the temperature during the day is around 20-22 degrees at night we lower the temperature to 18. (we have no air conditioning)

If there are any wishes here, please let us know.

We ask you to ensure that you do not leave any doors open when it is cold outside (inside), as this affects the room temperature


Please turn off the lights when you leave your room.

 

Doors and Windows.

Only the door in or to the courtyard can be used if all others are locked. Please go through and lock again. This door works as follows: To unlock only use the turning knob(inside) or key(outside). To lock pull lever up and and use only the turning knob(inside) or key(outside).

Terrasdoor: When opened put the lever down.

Please be carefull with open doors/windows. If colder outside please keep them closed. If dark outside keep mosquitos outside: switch lights off before opening window.

 

Thermostat in Shower

 

Towels

Towels are changed every 3 days, but in the event of an 'accident' or other problem you can get a new one.

 

Toiletries

Do you need toiletries, hairdryers or anything else, ask us, we have a lot in stock.

 

Cleaning

We clean the room only at the request of the guest, for a longer stay at StaySail.

 

Bikes

It is possible to place bicycles in a closed garage.

Minor repairs to the bicycle are possible.

There is a possibility to rent bicycles, ask us.

 

 

 

Boats

There are possibilities to rent boats, we have catamarans, dhingies, kayaks and inflatable boats.

It is possible to get instructions, ask us what we can do for you to have a good experience on the water.

 

 

Lost and Found

Forgot something We like to see if it is found. We keep things for 6 months from the date of discovery.

 

Gift Card

Gift vouchers can be purchased.

They can be issued as you wish, for a restaurant, for refreshment, for sailing, etc.

A total package can also be made.

 

 

 Post

You can deliver letters and postcards to us, we ensure that they arrive in the letterbox.

Take into account sometimes more than 4 weeks delivery time. Shipping is faster and cheaper in Putgarden.

 

 

 Restaurant

For dinner you must order a table (guests are served from 6:30 pm; last starting point of your dinner is 8:00 pm).

The first person to order a table may determine the menu of the day based on our menu.

 

 

Diets and special wishes.

Your diet is taken into account, inform us about your special requirements.

We can take into account Vegan, Vegetarian, Gluten, Lactose and more, we just need to know.

Our concept ensures the environment, food waste, quality and price, all to your advantage.

 

 

 

 Private Party

Ask us, we have many options for dining up to 35 people.

17 sleeping places.

Activities can be discussed.

 

 

Packed lunch

Can be made, must be ordered the evening in advance.

 

 

Breakfast

Can be made, must be ordered the night before. At the earliest from 8.00 am.

The breakfast time is agreed in advance in the evening.

Exceptions for before 8 o' clock can be made, ask us.

 

 

 

Binoculars

Borrowing binoculars is possible.

 

  Smoking

Smoking in the rooms and in other parts of the building is absolutely forbidden!

Outside we have placed ashtrays at different places where you can smoke.

Consider the environment, open fires prohibited during long droughts and pay attention to the environment.

If there is smoking in the rooms, we must charge them for the renovation of the room. (Indication of costs but not limited to DKK 2500).

 

 

Your own food and Drinks

Bringed food and drinks are only allowed in the room, on the terrace behind the rooms or in the playground.

Do not cook or heat food in the room.

If you have a BBQ, use it only at the gaming tables. However, permission must be requested because we must take into account any drought / fire reports

 

 

 

Clothing Washing

It is possible to wash clothes (but we do not have a dryer) => the clothes must be dried on a drying rack.

 

Pets

If you have a dog, collect the garbage and throw it away in our garbage container, which is located in the parking lot.

Our hotel / B&B is not suitable for every pet, nor for several pets. Therefore you must have prior permission to take the pet with you.

 

 

 

 Information

Information about excursion points, restaurants and activities can be found on the box in the hallway next to rooms, but we are happy to help you find what is important to you. Contact us if you need help with obtaining a fishing license.

If you need to have boarding passes printed, etc. contact us We can help to reserve space on the ferries.

 

 

 Notes on booking / Reviews

We would very much like to explain the review system, because this is of great importance to us and all other hosts.

Please be careful with your rating => Would you rather complain to us, it would be better for everyone than to write a bad review.

 

We wish you a good stay at StaySail.

Ton og Lies

 

Legal notice

General conditions of use


StaySail.Danmark strives for precise control over the information that is placed on its website, so that the information is up-to-date, accurate, accurate and therefore reliable. Despite constant care and attention to the quality of the content, StaySail.Danmark cannot guarantee that the information is always complete, complete, accurate or improved. Therefore, no rights can be derived from the website. The site owner is not responsible for the consequences of possible defects and / or shortcomings.

All offers and promises, both orally and in writing, apply to the hospitality industry (UVH) the same conditions as those registered with the court and the Chamber of Commerce in The Hague. We will send you a free print upon request. You can also find them on this site.

StaySail.Danmark recognizes the risk of booking via the internet and does everything to guarantee a secure booking process. If you book through our website, you automatically accept the cancellation policy of the relevant hotel.

Uniform conditions for the hospitality industry (English) can be found here with a click.